Return Policy

Up to fourteen days after the customer receives the shipment is our deadline for accepting returns. CD’s and DVD’s are not returnable once they are opened. As the customer, you must return the item(s) in the same condition. Any item(s) returned that aren’t defective or damaged in shipping will be charged a 20% restocking fee. Customers will be refunded within five business days after return(s) are received.

Send an email to us at info@oemfactorymanuals.com with any questions related to refunds and returns.